Win Customers with Hosted Predictive Dialer

Make More Meaningful Conversations with the
Cloud-Hosted Intelligent Dialer

Enhance Your Outbound Productivity with Cloud Predictive Dialer

6C Dialer provides an intelligent calling system for the augmented volume of connections. Increase your quantity as well as the quality of customer interactions as our predictive dialer software-as-a-service enhance call center productivity.

Cloud-hosted predictive dialer solution lowers your operational costs while increasing revenue. Efficient call utilization and low call abandonment rate boosts the outbound productivity and saves time.

Our intelligent dialer automates calling by predicting the availability of your agents and reducing their waiting time. With enhanced productivity, agents get empowered to churn out more satisfied customers.

Improved lead management and easy follow-ups ensure a seamless and error-free workflow. Connect to customers in any demographic or time zone at the right time for maximum conversions.

Whole VoIP Termination Services

Take your Business to the Cloud

Gives your Predictive Dialer an Advantage of the Cloud
No Hardware Required

Log in into our hosted predictive dialer solution from a web-based portal using a simple computer system and an internet connection. No need to install extra hardware to start your smart outbound dialing.

CRM Integration

Avail necessary customer data in real-time by integrating hosted predictive dialer with CRM. Benefit from the uninterrupted availability of requisite information at the right time to impress your customers.

Interactive Dashboard

Get a holistic view of the live status of all calls and campaigns in a cloud-based visual dashboard. Managing becomes easy with simple clicks, intuitive navigation and remote access from anywhere at any device.

Personalized Campaigns

Create and manage outbound campaigns to accomplish multiple calling goals. Choose lead lists, allocate agents, define caller scripts, add call dispositions, and do a lot more with features to customize campaigns.

Real-Time Monitoring

Analyze real-time performance of outbound dialing with the live status of calls and agents. Guide and assist agents during a call with call barging and call whispering options to improve the customer interaction.

Reports and Analysis

Derive reports to analyze agents’ productivity and campaign performance. Filter calls with different dispositions to generate accurate sales report. Define permissions to access reports at multiple levels.

Understanding Hosted Predictive Dialer a bit more

Explore What 6C Dialer Provides for Supporting your Business
Improve Productivity

Adopting a cloud-hosted predictive dialer shoots the call center productivity to newer levels. It starts with reducing idle time for agents meanwhile optimizing their calling efficiency. Our smart dialer solutions identify and filter out unproductive calls and connect calls only when answered by a human.

Our cloud-based predictive dialer software also blends incoming calls when required to respond to customer queries with better adaptability and updated customer database.

Higher Revenue

We provide smart solutions with effective lead management and powerful application integrations which helps in utilizing customer data for enhanced sales. With more and more reach in the least time and minimum agent efforts, our hosted predictive dialer delivers unprecedented statistical benefits.

Customer interactions at a convenient time and relevant conversations contribute to higher satisfaction and trust built-up among customer which in-turn results in more revenue.

Robust Support

6C Dialer ensures business continuity with 99.95% uptime and round the clock support system. From setting up to installation and maintenance to backup, we provide continuous customer support at no extra cost. Our world-class security measures protect customer data against all attacks and threats.

Our customer support team is available 24×7 for assisting customers in issue handling or query resolution over all channels like a phone call, live chat or email at any hour of the day.

In Customers’ Voice

We believe in growing with the success of our customers
Excellent as always. I have done business with them before, I have come back because of the way handle their customers.
DAVID
D&V Corporation
customer-rating
Nice customer service..professional and courteseous
Sanjay Bisht
Cheap Flight and Fare
customer-rating
Appreciated cutomer service with good client satisfaction. u guys are good. cheers.
Hareesh
HSSServices
customer-rating
Excellent Services and agents are helpful and technically Sound.
Birender Dhyani
OnSpot Serve
customer-rating

Make Real Connections with 6C Dialer

We Reach More and More Customers and Convert them into Real Connections

Answering Machine Detection

Save time and increase the efficiency of your campaigns by screening calls sent to voicemails

Lead Management

Better control of leads through customized response to the customers via updated database

Automatic Call Assignment

Intelligent algorithm to assign calls to agents only when they will be available to take the call

Custom Call ID

6cDialer empowers you to choose which caller ID you want to display to your Customers

Campaign Management

Multiple calling campaigns and their management made simple with single dashboard and few clicks

Scheduling and reminders

Functionality to follow up and remind your customer when and how they prefer with a smart calling system

Want to Upgrade Your Customer Connections? Reach Us Now

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